Shipping policy
At Perfect Edge Hair, we aim to provide timely, secure, and professional delivery for all your wig and wig maintenance needs.
๐ Processing Times
-
Ready-to-Ship Wigs: Ship within 2 business days
-
Pre-Order Wigs: 8โ16 business days
-
Create Your Own Wig Pre-Orders: 10โ19 business days
-
Wig Maintenance Services: 3โ5 business days after your wig is received
Business days do not include weekends or holidays.
๐ Shipping Methods
-
Standard Shipping: 4โ7 business days (included with all orders)
-
Overnight Shipping: Available after processing
To request overnight shipping, please email us at contact@perfectedgehair.com with your order number after purchase.
Please note: Overnight shipping is not available for immediate delivery and must be requested manually.
๐ Order & Delivery Details
-
๐ฆ Tracking: Youโll receive tracking details by email once your order ships. Please allow up to 48 business hoursfor tracking to update.
-
โ๏ธ Signature Required: All shipments require a signature upon delivery.
-
โ Insurance Included: All packages are insured to protect against damage, loss, or theft.
-
๐งพ Wig Orders: A completed Wig Purchase Form is required. Orders will be held until the form is submitted. A reminder will be sent.
-
๐ Address Requirements: The billing and shipping address must match. No PO Boxes accepted.
๐งผ Wig Maintenance Shipping Instructions
-
After purchase, youโll receive an email with the shipping address for sending in your wig.
-
No drop-offs or in-person pick-ups.
-
Include your:
-
Full name (matching your order)
-
Return address on the outside of the package
-
โ Important Liability Notice
Once your order has been handed off to the shipping carrier, Perfect Edge Hair is not responsible for:
-
Lost packages
-
Stolen deliveries
-
Shipping damage
However, all packages are insured and require a signature upon delivery to help protect against loss.
We do not offer refunds or replacements for packages marked as โDelivered.โ
๐ We Do Not Ship To:
-
PO Boxes
-
International Addresses (U.S. shipping only)
๐ Questions?
Please contact us at contact@perfectedgehair.com before placing your order if you have any questions about shipping or delivery options.