Shipping policy

At Perfect Edge Hair, we aim to provide timely, secure, and professional delivery for all your wig and wig maintenance needs.


๐Ÿ•’ Processing Times

  • Ready-to-Ship Wigs: Ship within 2 business days

  • Pre-Order Wigs: 8โ€“16 business days

  • Create Your Own Wig Pre-Orders: 10โ€“19 business days

  • Wig Maintenance Services: 3โ€“5 business days after your wig is received

Business days do not include weekends or holidays.


๐Ÿšš Shipping Methods

  • Standard Shipping: 4โ€“7 business days (included with all orders)

  • Overnight Shipping: Available after processing
    To request overnight shipping, please email us at contact@perfectedgehair.com with your order number after purchase.

Please note: Overnight shipping is not available for immediate delivery and must be requested manually.


๐Ÿ“‹ Order & Delivery Details

  • ๐Ÿ“ฆ Tracking: Youโ€™ll receive tracking details by email once your order ships. Please allow up to 48 business hoursfor tracking to update.

  • โœ๏ธ Signature Required: All shipments require a signature upon delivery.

  • โœ… Insurance Included: All packages are insured to protect against damage, loss, or theft.

  • ๐Ÿงพ Wig Orders: A completed Wig Purchase Form is required. Orders will be held until the form is submitted. A reminder will be sent.

  • ๐Ÿ  Address Requirements: The billing and shipping address must match. No PO Boxes accepted.


๐Ÿงผ Wig Maintenance Shipping Instructions

  • After purchase, youโ€™ll receive an email with the shipping address for sending in your wig.

  • No drop-offs or in-person pick-ups.

  • Include your:

    • Full name (matching your order)

    • Return address on the outside of the package


โ— Important Liability Notice

Once your order has been handed off to the shipping carrier, Perfect Edge Hair is not responsible for:

  • Lost packages

  • Stolen deliveries

  • Shipping damage

However, all packages are insured and require a signature upon delivery to help protect against loss.

We do not offer refunds or replacements for packages marked as โ€œDelivered.โ€


๐Ÿ›‘ We Do Not Ship To:

  • PO Boxes

  • International Addresses (U.S. shipping only)


๐Ÿ’Œ Questions?

Please contact us at contact@perfectedgehair.com before placing your order if you have any questions about shipping or delivery options.